These terms and conditions ("Terms") govern the electronic proof of delivery ("ePOD") process for orders placed with Australian Physiotherapy Equipment ("we," "us," or "our") by the customer ("you" or "your") for the purchase of goods. By signing the electronic proof of delivery, you acknowledge that you have received your order and all the items displayed on the invoice. Please read these Terms carefully before signing the ePOD.
1. Electronic Proof of Delivery Process:
1.1. When you receive your order, you will be presented with a Tax Invoice confirming the goods that have been received.
1.2. The Tax Invoice will display the details of your order and the items you are receiving.
2. Verification and Acceptance:
2.1. Before signing the ePOD, please carefully inspect the received items to ensure they match the details provided on the invoice.
2.2. By ticking the designated box or signing the ePOD electronically, you acknowledge that you have received all items in your order and that they match the details provided on the invoice.
2.3. If you find any discrepancies or issues with your order, please inform our delivery personnel immediately.
3. Responsibility for Receipt:
3.1. The ePOD serves as confirmation of your receipt of the order and its contents.
3.2. After digitally signing the ePOD, responsibility for the received goods transfers to you, and we are not liable for any loss, damage, or theft of the items.
4. Authorized Recipient:
4.1. You, as the customer who placed the order, are the authorized recipient and must sign the ePOD personally.
4.2. If you are unable to sign the ePOD in person, you may authorize a representative to do so on your behalf. This representative must provide valid identification and evidence of your authorization.
5. Amendments to Terms:
5.1. We reserve the right to modify or update these Terms at any time without prior notice.
5.2. By proceeding with the electronic proof of delivery after any modifications to these Terms, you agree to be bound by the updated version.
6. Contact Information:
6.1. If you have any questions or concerns about these Terms or the electronic proof of delivery process, please contact us at:
Australian Physiotherapy Equipment
info@apemedical.com.au
1300 799 171
Unit 1, 61 Guthrie St
Osborne Park 6017
