- Fast Australia-wide Delivery
- Click & Collect Available
- Rated Excellent
- Dedicated Support Staff
Registered NDIS provider
NDIS equipment,
made simple
How it Works
Helping everyone involved in an NDIS plan
Self managed participants
Request a quote directly with us and we prepare the documentation you need.
Plan managed participants
We coordinate with your plan manager.
Therapists and clinicians
Prescribe equipment for your clients.
Support coordinators
Streamlined ordering on behalf of participants.
Our Range
Equipment that may help you or the people you care for
We supply NDIS participants with exercise and rehabilitation equipment, braces and supports, neurological positioning supports, tilt tables, JOBST compression garments and TENS units.
Fast NDIS quotes
Get your quote right the first time
Use our online quoting system to speed up processing and make sure your documentation is created correctly the first time.
Automated documentation reduces delays.
Step by step guidance prevents errors.
Quotes sent automatically
All details captured for compliance
On any product page, choose your options and click Add to Quote.
Click the Quote button at the top of the website to review your items.
- Select Yes for an NDIS or DVA quote, then choose how we can help.
- NDIS participants enter your own details.
- Clinicians and support workers enter the participant's details.
Fill in all required sections and click Submit.
We return a full, itemised quote with all your details that you can present to the NDIS for approval.
Once approved we are notified and bill the NDIS directly. Once payment has been received we send your goods.
Details you will need
These details make sure your quotation or tax invoice contains everything needed for NDIS claims or plan manager processing. We do not keep your details in our system and do not share them with any third parties. See our Privacy Statement for more details.
FAQs
Frequently Asked Questions
Is APE Medical a registered NDIS provider?
Yes. APE Medical is a registered NDIS provider and has been audited and verified as NDIS compliant by an approved NDIS scheme auditor, Audit Wise Group. Our NDIS department works directly with participants, plan managers, support coordinators and clinicians.
Can I email through my order or quote request?
Yes, you can. Our team is always here to help if you need assistance.
However, the easiest and quickest way to request an NDIS quote is through our online system. Submitting your request through the website captures all the necessary information from the beginning and allows our team to review and prepare the documentation much more efficiently.
Please email NDIS@apemedical.com.au and our team will be ready to help.
Why should I use the online quoting system instead of emailing my request?
Yes, you can. Our team is always here to help if you need assistance.
However, the easiest and quickest way to request an NDIS quote is through our online system. Submitting your request through the website captures all the necessary information from the beginning and allows our team to review and prepare the documentation much more efficiently.
Please email NDIS@apemedical.com.au and our team will be ready to help.
Can participants request quotes themselves?
Yes. Participants are able to request quotes directly. Simply add the required products to your quote, complete the form with your details and fill in the NDIS section of the form. Our team will then review the request and prepare the appropriate documentation.
I'm a clinician ordering on behalf of a participant. Can I use the online quoting system?
Yes, absolutely. When submitting the quote request you can enter the participant’s details in the NDIS section of the online form so that they appear correctly on the quotation or tax invoice.
Can the quote be sent directly to a plan manager?
Yes. When completing the NDIS section of the online form, enter the plan manager’s email address. Our team will prepare the documentation and make sure it is sent to the correct recipient for review and payment.
What details do I need to include?
When requesting an NDIS quote or tax invoice, we need the following information.
- Client name
- NDIS number
- Date of birth
Providing these details makes sure the quotation contains the information required for NDIS claims or plan manager processing. We do not keep your details in our system and do not share them with any third parties. Please view our Privacy Statement for more details.
What happens after I submit a quote request?
Once a request is submitted, our team reviews the details and prepares the appropriate documentation based on the pathway selected.
This may include preparing a quotation, issuing a tax invoice, or sending the documentation to the relevant plan manager for approval. Once payment has been received, the goods will be dispatched.
What if I'm not sure which products I need?
If you are unsure which products are most appropriate, we recommend reaching out to your clinician for guidance.
You can still submit a quote request through the website with the items you are considering, and our team can assist if clarification is required.
To read more about the NDIS please visit their website, or contact us with any questions.
Complaints and issues
We are here to help
If you have any problems or issues with your product, or the delivery of your order, please contact us. Our team is here to help and support you and work through any grievances to reach a positive outcome.
You can also download an official NDIS Complaints form and return it direct to the NDIS complaints department.
Join our Newsletter
By joining our mailing list you will receive regular updates on continuing education events, product specials and any other important events that are happening at APE. We won’t spam you, promise.
Speak to our Team
Visit our Perth Showroom or contact us. Our team of friendly staff are always happy to help and guide you in choosing the right products for your studio or personal fitness goals.
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