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NDIS equipment, made simple
APE Medical is a registered NDIS provider with a specialised department that works directly with NDIS participants, plan managers and clinicians. We handle your quotes, invoices and orders efficiently and get the right equipment to you.
Helping everyone involved in an NDIS plan
Whether you are a participant, a clinician or a coordinator, our NDIS team makes ordering straightforward.
Self managed participants
Request a quote directly with us and we prepare the documentation you need
Plan managed participants
We coordinate with your plan manager
Therapists and clinicians
Prescribe equipment for your clients
Support coordinators
Streamlined ordering on behalf of participants
Equipment that may help you or the people you care for
We supply NDIS participants with exercise and rehabilitation equipment, braces and supports, neurological positioning supports, tilt tables, JOBST compression garments and TENS units.
Get your quote right the first time
Use our online quoting system to speed up processing and make sure your documentation is created correctly the first time.
Add products to your quote cart
On any product page, choose your options and click Add to Quote.
Go to your quote cart
Click the Quote button at the top of the website to review your items.
Complete the NDIS section of the form
Select Yes for an NDIS or DVA quote, then choose how we can help.
- NDIS participants enter your own details
- Clinicians and support workers enter the participant's details
Submit the form
Fill in all required sections and click Submit.
Your quote is processed
We return a full, itemised quote with all your details that you can present to the NDIS for approval.
Order approved and goods sent
Once approved we are notified and bill the NDIS directly. Once payment has been received we send your goods.
Details you will need
These details make sure your quotation or tax invoice contains everything needed for NDIS claims or plan manager processing. We do not keep your details in our system and do not share them with any third parties. See our Privacy Statement for more details.
Frequently asked questions
Is APE Medical a registered NDIS provider?
Yes. APE Medical is a registered NDIS provider and has been audited and verified as NDIS compliant by an approved NDIS scheme auditor, Audit Wise Group. Our NDIS department works directly with participants, plan managers, support coordinators and clinicians.
Can I email through my order or quote request?
Yes, you can. Our team is always here to help if you need assistance.
However, the easiest and quickest way to request an NDIS quote is through our online system. Submitting your request through the website captures all the necessary information from the beginning and allows our team to review and prepare the documentation much more efficiently.
Please email [email protected] and our team will be ready to help.
Why should I use the online quoting system instead of emailing my request?
The online quoting system has been designed to make the process smoother for both customers and our team.
When requests come through the website, all of the key information such as participant details, funding pathway and product selection is already included. This allows our team to review the request and prepare the correct documentation efficiently and accurately.
Can participants request quotes themselves?
Yes. Participants are able to request quotes directly. Simply add the required products to your quote, complete the form with your details and fill in the NDIS section of the form. Our team will then review the request and prepare the appropriate documentation.
I'm a clinician ordering on behalf of a participant. Can I use the online quoting system?
Yes, absolutely. When submitting the quote request you can enter the participant's details in the NDIS section of the online form so that they appear correctly on the quotation or tax invoice.
Can the quote be sent directly to a plan manager?
Yes. When completing the NDIS section of the online form, enter the plan manager's email address. Our team will prepare the documentation and make sure it is sent to the correct recipient for review and payment.
What details do I need to include?
When requesting an NDIS quote or tax invoice, we need the following information.
- Client name
- NDIS number
- Date of birth
Providing these details makes sure the quotation contains the information required for NDIS claims or plan manager processing. We do not keep your details in our system and do not share them with any third parties. Please view our Privacy Statement for more details.
What happens after I submit a quote request?
Once a request is submitted, our team reviews the details and prepares the appropriate documentation based on the pathway selected.
This may include preparing a quotation, issuing a tax invoice, or sending the documentation to the relevant plan manager for approval. Once payment has been received, the goods will be dispatched.
What if I'm not sure which products I need?
If you are unsure which products are most appropriate, we recommend reaching out to your clinician for guidance.
You can still submit a quote request through the website with the items you are considering, and our team can assist if clarification is required.
To read more about the NDIS please visit their website, or contact us with any questions.
We are here to help
If you have any problems or issues with your product, or the delivery of your order, please contact us. Our team is here to help and support you and work through any grievances to reach a positive outcome.
You can also download an official NDIS Complaints form and return it direct to the NDIS complaints department.
APE Medical has been audited and verified as NDIS compliant by an approved NDIS scheme auditor, Audit Wise Group.
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Speak to our Team
Visit our Perth Showroom or contact us. Our team of friendly staff are always happy to help and guide you in choosing the right products for your studio or personal fitness goals.
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