How much is freight?
Shipping will be calculated based on your postcode and whether you are a retail or wholesale customer.
Metro centres
- Retail customer deliveries to all Australian capital cities are freight FREE for orders over $300, otherwise $12.10 shipping applies.
- Wholesale customer deliveries within the Perth metro area are freight FREE for orders over $150, otherwise $9.90 shipping applies.
- Wholesale customer deliveries to the rest of Australian capital metro cities are freight FREE for orders over $300, otherwise $12.10 shipping applies. Extra charges may apply if a Bulky item has been chosen.
Regional Australia including NT and Tasmania
- All retail and wholesale customer deliveries are freight FREE for orders over $300, otherwise $16.50 shipping applies. Extra charges may apply if a Bulky item has been chosen.
Bulky and oversized items may require specialised freighting and may incur an additional charge. We will not charge your credit card without prior approval if additional costs are incurred. Bulky items are tagged accordingly:
Please note unless an order’s Authority to Leave has been granted when placing your order (Retail only orders less than $500), we do NOT authorise Australia Post to leave deliveries if addresses are unattended.
Do you offer Same Day Delivery?
Eligble postcodes within Perth metro areas can order before 11:00am and we’ll deliver to your door the same day. No waiting, no delays, just the equipment you need, when you need it.
Simply place your order before the cut-off, select Same Day Delivery at checkout, and we’ll take care of the rest.
How it works
- Order before 11:00am AWST on business days
- Select Same Day Delivery at checkout
- Delivery to select Perth metro suburbs – from $20
- Available Monday to Friday, excluding public holidays
Do you offer an Express Service?
We sure do. When choosing express, your order will be prioritised over others and put to the top of the pile for quick dispatch. Your products will be sent through the quickest service available to get to you as quick as possible. The express service fee is $15 (inc GST) across Perth Metro and $25 (inc GST) across Australia.
Express freighting is only possible for 3kg satchels(35cm x 40cm). The majority of single items can fit into a satchel, but if you are not sure please contact us.
Please choose this option at the time of check-out.
It is also possible to send larger items express but a specialised freight quote will be required. Please contact us.
Please note that Express Service is not a next day delivery service but an expedited dispatch and freight service that will ensure your order is processed quickly. All freight carriers are extremely over-stretched during these times, so delivery times are longer than usual.
Please note that dangerous goods such as aerosols cannot be sent by air.
Can I pick up my order?
Yes, you can collect your order from our Osborne Park showroom in Western Australia.
Simply select Click & Collect during checkout. Once your order has been prepared and is ready for collection, we’ll notify you by email and/or SMS. Please wait until you receive this notification before visiting the store, as some items may require time to be picked from stock or transferred between locations.
If you prefer to shop in person, products can also be purchased and paid for directly in store. We accept cash, debit card and credit card payments.
When will my order be sent?
Orders are generally dispatched within a couple of days from ordering, however there may be periods of high volume and these time frames may extend. If there are any problems with your order we will email to let you know. If you are unhappy to wait then we will offer you a full, immediate refund. Please order carefully as once you submit your order we are unable to amend or cancel your order due to change of mind.
If you need your order urgently then please choose the Express service option for items that will fit within a 3kg satchel or contact us and we will do everything we can to expedite you order.
How do I track my order delivery progress?
All Standard & Express Shipping orders are filled and dispatched the next day via courier service or Australia Post, please be aware that there may be a slight delay if we are very busy. You can view your Orders and track the delivery progress within your account dashboard. If there are any special freighting requirements or costs, we will inform you before proceeding with dispatch. In the event that products are out of stock at the time of ordering, they will be back-ordered and sent to you once received at our warehouse. These products will be sent to you at no extra cost. We will contact you in the event that products are required to be back-ordered.