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How to order 

 

1. ONLINE

You are able to peruse the products on our online store. All products are organsied logically so that navigation to the products you need is made easy. You are also able to search for products using the "Search" tool bar. Please note that all prices shown are  in Australian Dollars (AUD) and  are exclusive of GST. Prices shown are accurate, however there may be times where prices have changed and we have not had time to alter them on the website. We apologise for this inconvenience, but are more than happy to refund monies or offer similiarly priced products if you are unhappy.

To purchase any products you will be required to sign up. If you are a registered business, sporting team or registered organisation then you may be eligible for a wholesale account and receive wholesale pricing on our entire range. If you think you may qualify please tick the relevant option on the form. Once a registered business is approved they will also receive 30 day trading terms.

We have endevoured to display the widest range of products available in the market.  However if there is something that you need that you dont see please contact us, as we will be able to help you.

Once you have signed up with us, you can manage your details, keep track of your favorite products and review your previous orders. You will also be kept up to date with any new product information and be kept informed of the frequent SPECIALS that we run.

2. PHONE

We are always contactable for placing of orders or general enquiries on 1300 799 171.

3. FAX

Orders can be placed via fax on (08) 9467 2868. 

4. EMAIL

Orders can be emailed to info@apemedical.com.au. You can dowload an order form from here.

 

RETURNS

 

We realise that when purchasing online there is a risk that the sizing is not always exact, once you receive the product. Rarely there may be a product malfunction.

In these situations we are always happy to replace the products, or give you a credit. There are a few conditions to returning products so please download our RETURNS POLICY for all the details and the conditions.

Returns Authorization Form must be filled out and accompany any returns. Please contact us for more info.

 

DELIVERY

 

All orders are filled and dispatched the next day via courier service or Australia Post, please be aware that there may be a slight delay if we are very busy. If there are any special freighting requirements or costs, we will inform you before proceeding with dispatch. In the event that products are out of stock at the time of ordering, they will be backordered and sent to you once received at our warehouse. These products will be sent to you at no extra cost.  We will contact you in the event that products are required to be backordered.